There is Always Time for Tea
I have always been a bit odd when it comes to pressure. I enjoy it and don’t...
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The Mustard Strategy
I was having a late-night conversation last year with a group of friends when...
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The Revenue Risk Hidden in Plain Sight
Years ago, I managed an outstanding sales rep. One day, she had a run in with a...
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Do you remember?
Recently my wife was going away for the weekend. She told me where she was...
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From Vodka Shots to Customer Loyalty
Someone said to me recently that in their industry there is no loyalty anymore....
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Always be culturing
If you have lived in Christchurch, you will know about the nor’wester wind. It...
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Price is a funny thing
There is plenty of conversation about pricing happening right now. It is true...
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If the customer is always right, why are they your customer?
We all know the old saying: “the customer is always right.”
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Next Generation of Sales Enablement
One of my biggest learnings when I first became a sales manager was assuming...
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10 Things We Got Wrong in 10 Years
We are celebrating 10 years in business this year, which apparently only about...
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The Skill that Every Top Performer Has
There is a famous story of American Paul Revere riding his horse through the...
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