Your Quietest Coach
AI isn’t just changing how we work, it’s changing how we learn. Quietly in the...
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Survivor, sales, and the uncoachable mindset
We’ve been catching up on the latest season of Australian Survivor at our...
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If the customer is always right, why are they your customer?
We all know the old saying: “the customer is always right.”
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Conflict Management Starts With Your Ears
I found myself in an interesting spot last week. I was running a training...
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2024 Sucked!
This is our first article in 2025, and it is about this time each year that...
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Why Speed Matters
In the recent Mood of the Boardroom report, the number one concern for CEOs and...
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Why Losing Your Cool Isn’t a good strategy
It is a bit embarrassing, but I lost my cool the other day with a customer...
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The Usain Bolt formula: Kudos to the Coach
It was hard not to feel sorry for the 18-year-old 100m sprinter from Mozambique...
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Mindset Matters
For the past 20 years, my two favourite sporting teams have been the Black Caps...
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Pressure can create Diamonds
I was speaking to a valued contact just this week who shared with me he is...
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What Politicians Can Learn From Salespeople
The first rule of sales is never talk politics - however I am going to break...
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Risk and Reward
When I first moved to Auckland some years ago, I started playing tennis against...
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Observations from the frontlines
One of the most common questions I am asked in the sales sector currently is...
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Observations from the frontlines
What drives great sales results and what holds companies back? As fractional...
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Confidence is the new Black
At INDICATOR we are noticing 4 sales challenges right now and these seem to be...
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Mindset: A Practical Guide for Sales Leaders
Here’s a riddle. Take a wall. Find a large piece of cardboard that can cover...
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