Facing fear without dropping your trousers
When I was 11 years old, I was supposed to give a speech to my class at school....
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Your Quietest Coach
AI isn’t just changing how we work, it’s changing how we learn. Quietly in the...
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Survivor, sales, and the uncoachable mindset
We’ve been catching up on the latest season of Australian Survivor at our...
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If the customer is always right, why are they your customer?
We all know the old saying: “the customer is always right.”
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Conflict Management Starts With Your Ears
I found myself in an interesting spot last week. I was running a training...
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2024 Sucked!
This is our first article in 2025, and it is about this time each year that...
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Why Speed Matters
In the recent Mood of the Boardroom report, the number one concern for CEOs and...
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Why Losing Your Cool Isn’t a good strategy
It is a bit embarrassing, but I lost my cool the other day with a customer...
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The Usain Bolt formula: Kudos to the Coach
It was hard not to feel sorry for the 18-year-old 100m sprinter from Mozambique...
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Mindset Matters
For the past 20 years, my two favourite sporting teams have been the Black Caps...
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Pressure can create Diamonds
I was speaking to a valued contact just this week who shared with me he is...
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