Indicator Foundation Day
Account Management
& Prospecting

Build the confidence and structure that will keep your pipeline healthy. 


The Indicator Account Management & Prospecting Foundation Day is a full-day, immersive workshop designed to introduce sales professionals to the fundamentals of account management and prospecting. 

Participants leave equipped with the tools and confidence to manage accounts effectively, prospect with purpose, and maintain a strong pipeline.

Next Workshop:
TBC | 9:00am - 5:00 PM | In-person Auckland

33% of salespeople indicated they 'fell into' sales . Many have little, or no formal training.


- INDICATOR Mood of the Sales Leader

How it works?

Delivered in an interactive format, the workshop blends real-world examples with practical tools that can be applied immediately.

Each session is packed with focused “sales nuggets” and practical takeaways designed to improve motivation, sharpen focus and accelerate performance.

Developed by experienced sales leaders, this workshop reinforces proven methods for building strong client relationships, identifying new opportunities and turning sales activity into measurable results.

This foundation day is ideal for:

  • Those new to sales and looking to establish strong fundamentals.
  • Experienced professionals wanting to refresh or refine their approach to prospecting and account management.

What you'll learn

See Our values

We build revenue-driving systems on HubSpot for businesses that are ready to grow - and keep on growing.

01. The skills, mindset, and process of developing new business

02.  How to focus your prospecting time on the right prospects

See Our values

We build revenue-driving systems on HubSpot for businesses that are ready to grow - and keep on growing.

03. Developing a sales rhythm that drives new business

04. Building trust & rapport quickly, from first impressions to first meetings

See Our values

We build revenue-driving systems on HubSpot for businesses that are ready to grow - and keep on growing.

05. Structuring first contact calls and delivering your elevator pitch

06. The activities and approach to proactive Account Management

See Our values

We build revenue-driving systems on HubSpot for businesses that are ready to grow - and keep on growing.

07. Defining your coverage within an account and how to move this forward - Stakeholder mapping

08. Aligning your strategic goals to your customers goals and creating the plan

See Our values

We build revenue-driving systems on HubSpot for businesses that are ready to grow - and keep on growing.

09. How to use objective criteria to measure the health of your customer relationship and to drive activity

10. Getting the most out of networking events

What Indicator clients say

Foundation Day was a really enjoyable day, pitched perfectly for those new to sales, or someone experienced but wanting to hone their sales skills. Michael could sell ice to Inuits!

Lisa Biesheuvel
Aluro Healthcare

It is a coaching session that explains the key sales skills required, whilst providing a safe space to practice them with peers, challenging me to be better. I love the relaxed but passionate manner of Michael Fooks. He may laugh at this – but I have used much of his training with family, friends, and colleagues as well!

Stephen Brooke
Account Manager, Eagle Lighting

This is a fantastic sales training course that provides real world examples and practical tips that can be applied right away.

Rebecca Imrie
Medical Protection Society, Regional General Manager ANZ

This program is a well-oiled machine and I personally think it is pretty much peak learning for anyone going into a sales role. I could not be a bigger fan of this course and its delivery!

Kirk Chapman
Account Manager, Steel & Tube Holdings Ltd

I thought it was great, everything was very clear, the handout cards will be very useful, the facilitator was very knowledgeable and easy to listen to..

Foundation Day Participant

Meet the Facilitators

Michael60-1-1

Michael Fooks

Head of Training

Michael Fooks

Head of Training

Empowering people and teams to think, act and perform differently

Michael is a compelling and energetic trainer who captures audience attention with his straight-talking approach. After a decade of success in IT sales and leadership, he shifted his focus to developing others full-time. Since 2004, he’s worked with some of New Zealand’s largest organisations, helping people build new skills, attitudes and capabilities that create lasting change.

With an academic background in psychology from the University of Auckland, Michael is certified as a Master Practitioner of NLP, holds a diploma in clinical hypnotherapy, and is accredited in multiple communication and behavioural tools including Transforming Communications, DISC, TetraMap, and the Language and Behaviour (LAB) Profile.

Michael has a unique ability to quickly identify the core of a client’s challenge and guide them toward new ways of thinking, unlocking performance, confidence, and positive change, often with a few laughs along the way.

Simon40-1-1

Simon Dickson

Sales & Leadership Trainer

Simon Dickson

Sales & Leadership Trainer

Building momentum and capability in teams

Simon is an energetic leader with more than 25 years’ experience as a business owner and sales leader. He thrives in fast-paced, high-growth environments where strategy, structure, and people all come together to deliver results.

Having managed and advised multiple businesses through periods of rapid change, Simon brings a deep understanding of what it takes to drive performance while keeping teams engaged and supported. At Indicator, he works with businesses to develop and implement sales strategies, build capability, and embed change that sticks.

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