Indicator Negotiating
with Confidence

The immersive, one-day Indicator Negotiating with Confidence workshop gives sales professionals, business leaders, and account managers the tools and techniques to become more effective negotiators.

Held in person in Auckland, this hands-on negotiation skills workshop combines proven methods with real-world practice to help you secure better deals, strengthen relationships, and create true win-win outcomes.


TBC | 9:00am - 5:00 PM | In-person Auckland

A common misconception in negotiations is that there must be a winner and a loser. Learn how skilled negotiators work to deliver win-win outcomes and create flourishing relationships.

What should I Expect?

This one-day, interactive workshop is practical and designed for immediate application. Through a mix of theory, research and hands-on exercises, participants walk away with the tools and confidence to:

  • Increase deal value with customers

  • Negotiate better sales conditions with suppliers

  • Strengthen business relationships

  • Achieve sustainable, win-win outcomes

Overview of Content

See Our values

We build revenue-driving systems on HubSpot for businesses that are ready to grow - and keep on growing.

01.  Qualities of effective negotiators

02.  Essential planning components

03.  Unwritten rules of negotiations

See Our values

We build revenue-driving systems on HubSpot for businesses that are ready to grow - and keep on growing.

04.  Dealing with resistance

05.  Phases of negotiation

06.  Trading and bargaining

See Our values

We build revenue-driving systems on HubSpot for businesses that are ready to grow - and keep on growing.

07.  Creating commitments

08.  Controlling conversations

What Indicator clients say

This is a fantastic training course that provides real world examples and practical tips that can be applied right away.

Rebecca Imrie
Regional General Manager ANZ, Medical Protection Society

Meet the Trainers

Michael60-1-1

Michael Fooks

Head of Training

Michael Fooks

Head of Training

Empowering people and teams to think, act and perform differently

Michael is a compelling and energetic trainer who captures audience attention with his straight-talking approach. After a decade of success in IT sales and leadership, he shifted his focus to developing others full-time. Since 2004, he’s worked with some of New Zealand’s largest organisations, helping people build new skills, attitudes and capabilities that create lasting change.

With an academic background in psychology from the University of Auckland, Michael is certified as a Master Practitioner of NLP, holds a diploma in clinical hypnotherapy, and is accredited in multiple communication and behavioural tools including Transforming Communications, DISC, TetraMap, and the Language and Behaviour (LAB) Profile.

Michael has a unique ability to quickly identify the core of a client’s challenge and guide them toward new ways of thinking, unlocking performance, confidence, and positive change, often with a few laughs along the way.

Simon40-1-1

Simon Dickson

Sales & Leadership Trainer

Simon Dickson

Sales & Leadership Trainer

Building momentum and capability in teams

Simon is an energetic leader with more than 25 years’ experience as a business owner and sales leader. He thrives in fast-paced, high-growth environments where strategy, structure, and people all come together to deliver results.

Having managed and advised multiple businesses through periods of rapid change, Simon brings a deep understanding of what it takes to drive performance while keeping teams engaged and supported. At Indicator, he works with businesses to develop and implement sales strategies, build capability, and embed change that sticks.

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