Negotiating with Confidence Day

The immersive, one-day INDICATOR Negotiating with Confidence workshop empowers participants to become more successful negotiators. 

Next INDICATOR Negotiating with Confidence Day:
Thursday, 26 Sep | 9:00am - 5:00pm |

Foundation day

A common misconception in negotiations is that there must be a winner and a loser. Learn how skilled negotiators work to deliver win-win outcomes and create flourishing relationships.

How INDICATOR Negotiating with Confidence Day works?

This one-day, interactive workshop is participant driven and fun. With a combination of theory, research and practical exercises, this workshop gives participants both the theory and the practical application needed to nail negotiations with success. By applying techniques learned in this course, you can expect to achieve:

  • Increased deal value with customers
  • Better sales conditions with suppliers
  • Enhanced relationships
  • Win-Win sales outcomes

Topics covered

Mindset & Resilience

Qualities of effective negotiators

Sales Process

Essential planning components

Qualifying Buyers

Unwritten rules of negotiations


Dealing with   resistance


Phases of negotiation

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Trading and    bargaining


Creating   commitments

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Controlling conversations

Your facilitator


Head Facilitator

Michael is a compelling, energetic trainer and coach, captivating audiences with his keen insight and straightforward approach.

After 10 years in sales and leadership roles within the IT industry, Michael switched focus to helping others develop their potential. Since 2004, Michael has worked with some of New Zealand’s largest organisations to empower their people with new skills, attitudes and capabilities.

Michael uses his experience to quickly navigate to the core of clients’ issues and teach new ways of thinking that offer more powerful results. Plenty of real-life examples ensure a lot of laughs along the way.
Michael Fooks


“This is a fantastic sales training course that provides real world examples and practical tips that can be applied right away.”

Rebecca Imrie, Medical Protection Society, Regional General Manager Australia and New Zealand

“It is a coaching session that explains the key sales skills required, whilst providing a safe space to practice them with peers, challenging me to be better. I love the relaxed but passionate manner of Michael Fooks. He may laugh at this – but I have used much of his training with family, friends, and colleagues as well!”

Stephen Brooke, Account Manager, Eagle Lighting